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>. Payment with order only, (goods dispatched upon cheque clearance). We accept all major UK credit cards.
>. Carriage costs are: for UK deliveries:
Spend: up to £24.99 = £2.25
Spend: £25.00 = £49.99 = £3.50
Spend: over £50 = free
Next day delivery:
Spend: up to £24.99 = £6.50
Spend: £25.00 = £49.99 = £7.50
Spend: over £50 = £.8.50
All orders will be sent by Royal Mail, recorded delivery.
Next Day delivery is available at extra costs.
For next day delivery you will need to place your order before 2.30pm.
Herbal Health uk has over 15 web sites and many products, we send out many orders on a daily basis and can be very busy with orders. In extreme cases, we cannot guarantee next day delivery will be sent the same day as we received the order.
>. All orders are subject to availability and prices are subject to change without prior notice.
>. Sometimes we run low on stock. If the product you have ordered is currently out of stock, we will place it on back order, most likely it will be back in stock with our next delivery. You would expect to receive your order in 3-7 working days.
Sometimes there is issues beyond our control, Although 90% of orders are received within 3 days, you should allow 28 days for delivery of your order.
Refunds.
If a refund is agreed these conditions will apply.
1. Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.
2. All returns must be in a re-saleable condition.
3. No correspondence will be entered into.
4.
All returns have a 20% administration/restocking fee. Postage will not be refunded.
If we have not been able fullfil your order within the 28 days stated we will refund with no admin charges.
5. For refunded orders that had free shipping: If your order was above £50 and had free shipping a fee we will deduct £5.00 per order for postage & packaging.
If you paid for next day delivery, it will be deducted from the refund.
Postage charges on dispatched orders will not be refunded.
You will be responsible for all delivery charges when returning orders.
We can not be held accountable for items not sent recorded/registered/special delivery.
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